Refund & Cancellation Policy

• You can cancel any time from Billing → Manage subscription, or by emailing [SUPPORT EMAIL] from your account's email address.
• Cancelling stops future renewals. You keep your plan and its remaining minutes until the end of the period you have paid for, then move to the Free plan.
• If you pay by card or UPI AutoPay in India, cancelling also revokes the recurring mandate. You can also revoke it from your bank or UPI app.

• New subscriptions: if you have not rendered any film on a paid plan, you can ask for a full refund within [7] days of your first payment.
• Renewals: if a renewal charged you and you have not used any of the new period's minutes, you can ask for a refund within [7] days of the charge.
• Failed renders are never charged against your minutes, so they don't need a refund.
• We don't give partial refunds for unused time or minutes after you have used the service in a period, except where the law requires it or where we end your plan for reasons other than your breach.
• Yearly plans: [DECIDE: pro-rata refund of unused full months within the first [30] days / no refund after [7] days].

Approved refunds go back to the original payment method through [Razorpay / Stripe] within [5–7] business days of approval. Your bank may take longer to show it. We don't refund in cash or to a different account.

If you were charged twice or charged the wrong amount, email [SUPPORT EMAIL] with the payment ID. We will fix it and refund any overcharge in full.

[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. Email: [SUPPORT EMAIL]. Phone: [PHONE]. We reply within [2] business days.